Privacy Policy

Last updated: October 28, 2025

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:

  • Name and contact information (email address, phone number)
  • Professional information (company name, role)
  • Property information and inspection reports you upload
  • Payment information (processed securely through our payment processors)
  • Communication preferences and support interactions

Usage Information

We automatically collect certain information about your use of our services, including:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Log data and analytics information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered property repair estimation services
  • Process your requests and transactions
  • Send you technical notices, updates, and administrative messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit authorization. Your privacy and data protection are our top priorities.

Limited Sharing

We may share your information only in the following limited circumstances:

  • With your explicit consent
  • With service providers who assist us in operating our platform (under strict confidentiality agreements)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer or acquisition (with notice to users)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of certain communications from us
  • Request a copy of your data
  • Withdraw consent where applicable
  • Lodge a complaint with a supervisory authority

Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

ClosingTime Privacy Team

Email: privacy@closingtime.pro

This privacy policy is effective as of October 28, 2025 and will remain in effect except with respect to any changes in its provisions in the future.

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